Important Information for our Customers: Covid-19
COVID STATEMENT – MESSAGE FROM SUZUKI GB
We want to assure you that Suzuki GB is following all Government advice and working responsibly with our dealer network to support you and our staff during the current Regional and National COVID restrictions. In light of the latest Government announcements, we would like to update you on how we are remaining open for business to support you through this period.
What sales and aftersales support can you expect from Suzuki and our dealer network during a period of enhanced COVID restrictions?
First of all, the safety of our customers and dealer colleagues is of utmost importance and as such Suzuki dealerships are operating with COVID safe working practices and have been since the National lockdown earlier this year.
The vast majority of our dealers remain open and continue to provide you with all the services you may need. Staff will be taking safety precautions in a COVID secure way.
Depending on Regional legislation and Government lockdown guidance, some dealer premises may be closed for physical appointments, however most of our dealers are still very much open for business (albeit digitally in some cases)
You can find your local dealers through our dealer locator https://marine.suzuki.co.uk/find-a-dealer/ https://marine.suzuki.ie/find-a-dealer/ or https://atv.suzuki.co.uk/find-a-dealer/ and a quick call to them will establish what services they can still provide.
Suzuki dealers pride themselves on customer service and our dealers will still be able to handle sales when required, remotely discuss your requirements either by telephone or via video and social media. They may be able to share video walk around of new and used outboards, boats or ATVs or send videos directly to you so that you can explore their products. You can then choose how you wish to interact with them.
Transactions and handovers can still be carried out in a Covid compliant and safe manner, observing all social distancing requirements within a designated hand over area. Outboards, boats or ATVs will be prepared in advance and sanitized prior to handover.
Thank you for your understanding, and for helping us to ensure our dealerships are a safe place to visit and work. We are still open to serve you but please call our dealers first to discuss your specific needs and make an appointment.
With best wishes from us all at Suzuki and stay safe.